Refund policy
At Emerald Affiliates Limited, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
1. Returns
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You have 30 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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Please ensure the receipt or proof of purchase is included.
2. Refunds
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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After inspection, if your return is approved, we will initiate a refund to your original method of payment.
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You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable.
4. Damaged or Wrong Items
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If you receive a damaged item or the wrong jersey, please contact us immediately at our support email so we can resolve the issue at no extra cost to you.
Contact Us
If you have any questions on how to return your item to us, contact us at: Email: burhanq082@gmail.com Address:119 Eswyn Road SW17 8TWa